this goes to technology. and it brings to bear the wisdom of the ancient chinese axom of fool me once, shame on you. fool me twice, shame on me. >> so nasdaq has issues and they are fooling everybody? >> nasdaq, in my opinion, has two serious issues. there are two particular problems here. the first is, is their technology up to the task. that's number one. then the second is, that when technology goes bad, do they have an established crisis management program. what happened today with nasdaq is really inexcusable. some stocks were shut down longer than others. some stocks opened ahead of others. and no one knew what was going on. it looked like nasdaq was clueless about how to deal with this emergency. >> you know, it sort of a deja vu with what happened with face book. this is a different story, i recognize that, but is bob greifeld going to make it as ceo of nasdaq? i mean, who's in charge. >> that's exactly right. while this is a different entity, problems reflect the fact that technology can create probl